category: Blog

One Star Review Becomes FUN Guarantee!

Well, we guess it had to happen. After 211 recommendations and  86 reviews of which 83 are 5 stars Cactus Pete’s received its’ first 1 star review. In case you missed it, here it is.

“Waste of money. Overpriced and they don’t serve food”

We take all of our reviews seriously and appreciate the time customers put into writing a review. In this case we just completely disagree with the review. WE believe that allowing our customers to bring their own food or have it delivered saves them lots of money. We also believe that our POWER 60 card which allows the customer to play all of the games and laser tag as much as they can in one hour provides value that is unequaled in the industry. And, a family or group that purchases 4 or more cards of any value gets 10% off their entire purchase. Hardly overpriced!

As Cactus Pete’s daddy, Captain Don use to say, “When it’s hog calling time in Nebraska…”, wait wrong quote. He used to say, “It takes lemons to make lemonade.” We realize Cactus Pete’s is not for everyone and that is why thanks to our 1 Star Review we now offer the FUN GUARANTEE!

FUN GUARANTEE

If you or a member of your family does not have FUN at Cactus Pete’s we will happily refund your money. Heck the word FUN is in “reFUNd! Yep 100% of your money back if you don’t have FUN at Cactus Pete’s Family Fun Center!

Pete just wants people to leave the hustle, bustle and stressors of the real world, and for an hour or two be a kid again. Get lost in the Mine Shaft Maze, bounce on the bounce house while throwing balls at each other, play war or hunt aliens in the laser tag arena, shoot hoops, toss a bean bag, watch your kids faces light up when they win 500 tickets and redeem them at the prize counter for 50 dum dum suckers… whatever you do, have FUN! Cactus Pete’s Family Fun Center guarantees you will!

Epilogue to the 1 star review –

Good news! We made contact  with the less than satisfied customer and were able to refund their $20.

One final thought from Captain Don (Cactus Pete’s daddy)

“Smile and the world smiles with you. Frown and you frown alone”.😀

HAVE FUN!

Cactus Pete